Shipping policy
SHIPPING & DELIVERY
- We offer worldwide shipping via DHL and FedEx.
- All shipments are discreetly packaged for security and privacy.
- By default, shipments are not insured, but insurance can be arranged upon request for an additional fee.
- Lux Maison is not responsible for customs duties, taxes, or import fees imposed by the client’s country.
- For high-value purchases, we offer private hand delivery upon request.
LIMITATION OF LIABILITY
Lux Maison is not liable for delays, lost shipments, or damages caused by third-party couriers once an item has been shipped.
Clients assume responsibility for all risks associated with international shipping and customs clearance.